Patient Service Representative-7
OhioHealth(28 days ago)
About this role
The Patient Service Representative I is the primary point of contact for patients, physicians, and the public, delivering exceptional customer service for scheduling, registration, and billing inquiries. The role involves accurately entering patient demographics and insurance information into the EMR, verifying eligibility, and scheduling outpatient appointments. It also includes handling payments, explaining billing procedures, and escalating urgent or clinical issues per protocol.
Required Skills
- Customer Service
- Scheduling
- Registration
- Billing
- Insurance Verification
- EMR
- Data Entry
- Communication
- Typing
- Conflict Resolution
Qualifications
- High School Diploma or GED
About OhioHealth
ohiohealth.comOhioHealth is a family of not-for-profit hospitals and healthcare facilities that has been serving central Ohio since 1891. Discover the difference WE can make.
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