Patient Service Representative, ENT

A Patient Service Representative at the University of Kansas Health System supports the Ear, Nose, and Throat care team by managing front desk operations, scheduling appointments, and ensuring a seamless patient experience. The role involves registering patients, verifying insurance, collecting copays, and facilitating check-in/check-out processes using the Epic EMR system. This position is critical for coordinating patient itineraries and maintaining operational efficiency within an ambulatory clinic setting.