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Patient Service Representative Float Pool at Loyola Medicine - ApplyBlast

Patient Service Representative Float Pool

Loyola Medicine

4 months ago

3.1 on Glassdoor

Boise, Idaho

Hybrid

Full Time

Junior

0 applicants

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About this role

Saint Alphonsus Health System is seeking a genuine and empathetic Patient Service Representative for its SAMG Clerical Float Pool Team. This role involves checking patients in, collecting co-pays, scheduling appointments, and verifying insurance eligibility across various medical clinics. The ideal candidate will use excellent communication skills to provide a positive patient experience while utilizing the electronic medical record system, EPIC.

Responsibilities

Check in patients and schedule medical appointments
Collect patient co-pays and weekly payments
Verify insurance eligibility and update records
Maintain confidentiality per HIPAA regulations
Control credit extended via payment plans

Skills

Qualifications

High School Diploma or equivalentCustomer service experienceElectronic health record experienceMedical terminology knowledgeLean philosophy experience

About Loyola Medicine

loyolamedicine.org

Headquarters

Maywood, Illinois, United States

Company Size

5001-10000 employees

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Loyola Medicine is a not-for-profit health system providing comprehensive medical care across its hospitals and outpatient facilities in Illinois, including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital. The organization offers urgent and specialty care, telehealth visits, online scheduling, patient portal access (MyChart), and streamlined access to medical records and billing.