Patient Service Representative II

The Patient Service Representative II provides high-level customer service and non-clinical support at UroPartners' Niles location, acting as a resource for staff and guiding patients through intake and checkout processes. This role involves managing clerical tasks such as scheduling appointments, registering patients, and collecting payments while ensuring a seamless experience between clerical and clinical teams. The position requires maintaining accurate medical records, processing referrals, and supporting billing activities to ensure timely and accurate charge entry.