Rural Health Group,
The Patient Service Representative is responsible for professionally responding to telephone inquiries from callers regarding health services, solving problems, and educating callers about the organization's health services and procedures. The role involves documenting all patient interactions in the appropriate computer system, scheduling appointments, and handling cancellations. The position requires excellent verbal and written communication skills, organizational skills, and the ability to handle multiple tasks in a potentially stressful environment.
Rural Health Group, Inc. is a nonprofit healthcare organization based in Roanoke Rapids, NC, providing comprehensive medical, dental, pharmacy, and behavioral health services to families in the Halifax and Northampton County areas. The organization offers a wide range of services including adult and pediatric medical visits, dental exams, telehealth, and a medication assistance program. Rural Health Group is committed to accessible, community-centered healthcare, including outreach initiatives such as a Dental Mobile Unit serving children in underserved communities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Rural Health Group,.
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