Patient Service Representative Lead - ENT
Clinical Careers Page(2 months ago)
About this role
The Patient Service Representative Lead is a supervisory role in an ambulatory ENT clinic that supports clinic leadership and helps maintain a high-quality patient experience. The position focuses on ensuring smooth interactions between patients, staff, and the care team while upholding the health system’s values and standards. It serves as a resource to assist staff and contribute to continuous service improvement.
Required Skills
- Front Desk
- Patient Registration
- Copay Collection
- MyChart Support
- EMR
- Appointment Scheduling
- Preauthorization
- Patient Experience
Qualifications
- High School Diploma or GED
- Associate Degree or Higher
- Fluent English
About Clinical Careers Page
kansashealthsystem.comThe University of Kansas Health System is a nonprofit academic medical center headquartered in Kansas City, Kansas, providing comprehensive inpatient and outpatient care across Kansas and the Midwest. It delivers advanced specialty services — including an NCI‑designated cancer center, Level I trauma care, transplantation, cardiology, neurosurgery, orthopedics and comprehensive stroke care — supported by research and training through its affiliation with the University of Kansas Medical Center. The system emphasizes complex, referral‑level care and innovation, holds Joint Commission accreditation and Magnet nursing recognition, and operates multiple locations and patient access options across the region.
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