Patient Service Specialist
Cleveland Clinic(1 month ago)
About this role
The Patient Service Specialist at Cleveland Clinic’s Florida Weston Hospital supports a “Patients First” front-desk experience for patients and visitors. The role serves as a primary point of contact to help patients navigate services and access care throughout their visit while representing the organization professionally. It operates within Ambulatory Operations and focuses on smooth patient flow and front-end service delivery.
Required Skills
- Patient Registration
- Appointment Scheduling
- Customer Service
- Insurance Verification
- Copay Collection
- Billing Support
- Telephone Triage
- Issue Resolution
- Conflict Resolution
- Data Entry
+8 more
Qualifications
- High School Diploma or GED
About Cleveland Clinic
clevelandclinic.orgCleveland Clinic is a not‑for‑profit academic medical center founded in 1921 that provides comprehensive clinical and hospital care across a large integrated health system. It is known for world‑class specialty care, multidisciplinary teams, and leadership in medical research, education, and health information. The organization operates hospitals, outpatient centers and digital/telehealth services, and employs roughly 65,000 staff to serve patients regionally and internationally.
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