Patient Service Representative
IMC(1 month ago)
About this role
The Patient Service Representative (PSR) at Intermountain Health serves as the initial point of contact for patients, focusing on delivering a high standard of customer and patient satisfaction. The role involves managing patient interactions, appointment scheduling, documentation, and assisting with administrative and billing tasks to ensure efficient patient care services.
Required Skills
- Customer Service
- Communication
- EMR
- Scheduling
- Data Entry
- Confidentiality
- Phone Skills
- Cash Management
- Teamwork
- Multilingual
About IMC
intermountainhealthcare.orgIntermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.
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