Patient Service Representative
IMC(21 days ago)
About this role
The Patient Service Representative (PSR) at Intermountain acts as the initial point of contact between the healthcare organization and patients. They focus on delivering excellent customer and patient service by assisting with registration, scheduling, and addressing patient needs, ensuring a smooth and positive experience.
Required Skills
- Customer Service
- Communication
- Data Entry
- Electronic Medical Records
- Scheduling
- Confidentiality
- Time Management
- Critical Thinking
- Cash Management
About IMC
intermountainhealthcare.orgIntermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.
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