Patient Service Representative
IMC(5 days ago)
About this role
The Patient Service Representative (PSR) role at Intermountain involves serving as the primary point of contact between the healthcare organization and patients. The position emphasizes delivering excellent customer service, managing patient intake, scheduling, and administrative tasks to support patient care and experience.
Required Skills
- Customer Service
- Communication
- EMR
- Scheduling
- Data Entry
- Confidentiality
- Multilingual
- PHI Protection
- Time Management
- Cash Management
About IMC
intermountainhealthcare.orgIntermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.
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