AdaptHealth
The Patient Service Representative provides exceptional customer service by answering phone calls and emails to ensure patient needs are met with care and efficiency. The role involves handling a variety of call types, resolving customer complaints, and maintaining patient confidentiality in compliance with HIPAA guidelines. This position requires strong communication skills, technical proficiency, and a commitment to quality and compassion in a high-volume call center environment.
Headquarters
Conshohocken, Pennsylvania, United States
Company Size
10001+ employees
Founded
2012
AdaptHealth is a U.S. provider of home medical equipment and services, supplying respiratory care, sleep apnea therapy, mobility aids, homecare and other durable medical products to patients nationwide. They combine a network of clinicians, distribution centers and telehealth support to deliver oxygen systems, CPAP/BiPAP, ventilators, hospital beds, mobility devices and daily living supplies, while managing insurance, prior authorizations and billing. AdaptHealth partners with hospitals, payers and providers to simplify access to home-based therapies, improve patient outcomes and reduce readmissions through clinical support, logistics and care coordination.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for AdaptHealth.
AdaptHealth didn’t post a salary, so this is our estimate from similar listings.
14% below the average for this role
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