Patient Service Specialist - The Lung Institute
Vanderbilt Eye Institute(28 days ago)
About this role
Patient Service Specialist at Vanderbilt Lung Institute provides direct support to patients before, during, and after appointments, ensuring efficient clinic workflow and appropriate use of technology. The role focuses on scheduling and registration, coordinating pre-appointment orders and consults with internal teams and outside facilities, and communicating with patients via the patient portal. It supports navigation of complex patient needs and contributes to a high-quality patient experience.
Required Skills
- Customer Service
- Patient Scheduling
- Patient Documentation
- Medical Terminology
- Appointment Scheduling
- Registration
- Portal Messaging
- Coordination
- Workflow Management
Qualifications
- High School Diploma or GED
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