Referral Coordinator, Communications Center
Rochester Regional Health
About this role
The Referral Coordinator in the Communications Center serves as the first point of contact for patients, physicians and payers to coordinate referrals and schedule appointments across the health system. The role supports patient navigation, portal enrollment, and registration while aiming for first-call resolution and maintaining compliance with policies. It contributes to overall patient satisfaction by collaborating with physician offices and clinical departments to prepare patients for visits.
Skills
Qualifications
About Rochester Regional Health
rochesterregional.orgRochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, and beyond.
Recent company news
Rochester Business JournalRRH names population health veteran to lead clinically integrated network
Dec 17, 2025
13wham.comGALLERY: Rochester Regional Health hosts back-to-school resource fair for families
Aug 14, 2025
Boston Consulting GroupHow Rochester Regional Health Is Healing Itself and the Community
May 22, 2025
Spectrum NewsRochester Regional Health launches free genetic DNA testing program
Nov 4, 2025
WHEC.comRochester Regional Health offers free genetic screening to assess cancer and heart disease risk
Nov 3, 2025
About Rochester Regional Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Rochester Regional Health.
Salary
$36k – $44k
per year
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