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Patient Services Representative - Call Center - Bloomington, IL at PhyNet Dermatology - ApplyBlast

Patient Services Representative - Call Center - Bloomington, IL

PhyNet Dermatology

3 months ago

Bloomington, IL

Onsite

Full Time

Junior

0 applicants

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About this role

A Patient Services Representative in a dermatology call center provides exceptional support to patients and providers by managing appointment scheduling, triaging inquiries, and ensuring a positive patient experience. The role involves collaborating with team members to optimize workflow, participating in professional development, and maintaining high standards of customer service within a compassionate healthcare environment.

Responsibilities

Respond to incoming calls and assist with appointment scheduling
Triage, route, and escalate patient concerns professionally
Collaborate with team members to implement process enhancements
Participate in training sessions and professional development opportunities
Maintain consistent attendance and manage multiple tasks efficiently

Skills

About PhyNet Dermatology

phynet.com

Headquarters

Franklin, Tennessee, United States

Company Size

501-1000 employees

Founded

2017

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PhyNet Dermatology is a dermatology-focused practice organization supporting affiliated clinics with operational, administrative, and patient-care functions across multiple locations.