Patient Services Representative - Call Center - Lawrence, MA
Northeast Dermatology Associates(1 day ago)
About this role
A Patient Services Representative - Call Center in a dermatology practice serves as the primary patient-facing contact, representing a welcoming and compassionate clinical environment. The role supports patient interactions and administrative functions within the practice's call center.
Required Skills
- Appointment Scheduling
- Call Handling
- Customer Service
- Triage
- Escalation
- Microsoft Office
- Computer Systems
- Bilingual
- Team Collaboration
- Multi-Tasking
Qualifications
- High School Diploma or Equivalent
About Northeast Dermatology Associates
nedermatology.comNEDA Skin Solutions (Northeast Dermatology) is a dermatology practice offering leading medical and cosmetic skin care services. They provide diagnosis and treatment for a wide range of skin conditions, skin cancer screening, and aesthetic therapies—such as injectables, laser treatments, and medical‑grade skincare—delivered as personalized, evidence‑based treatment plans. A team of board‑certified dermatologists and licensed clinicians focuses on patient education, prevention, and long‑term skin health through in‑office procedures and ongoing care.
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