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Patient Services Representative at Altera Digital Health - ApplyBlast

Patient Services Representative

Altera Digital Health

2 months ago

3.1 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Patient Services Representative handles incoming and outbound calls to address patient inquiries, billing concerns, and outstanding balances while ensuring compliance with HIPAA guidelines. The role involves coordinating information among patients, families, insurance entities, and medical staff, and requires strong communication and organizational skills.

Responsibilities

Answer incoming patient calls and address queries
Collect outstanding patient balances and handle billing inquiries
Ensure HIPAA compliance and protect protected health information

Skills

About Altera Digital Health

alterahealth.com

Company Size

5001-10000 employees

View Profile

Altera Digital Health is a global healthcare IT company with more than 30 years of experience helping health systems and provider organizations modernize and optimize electronic health records (EHRs). They deliver solutions and services across EHR usability, interoperability, infrastructure modernization, and managed services to improve clinical workflows, data exchange, and operational performance. Altera partners with organizations of all sizes worldwide to provide consulting, technical implementation, and ongoing support that unlocks better patient care and measurable value from health IT investments.