Patient Solutions Specialist Supervisor

The Patient Solutions Specialist Supervisor leads and supports the call center and patient navigation operations, ensuring courteous and efficient customer service for UCFS Health Care. This role involves supervising a team of specialists, managing schedules, and overseeing the delivery of high-quality patient navigation services to improve health outcomes. The position plays a key part in reducing health disparities by assessing social determinants of health and coordinating effective patient solutions across clinical and operational teams.