Patient Success Advocate - Evening hours

Cadence Solutions(1 month ago)

RemoteFull TimeJunior$40,000 - $44,000Patient Success

About this role

The Patient Success Advocate supports Cadence Health's remote monitoring program within a technology-enabled call center, helping extend primary care into patients' homes. The role contributes to the company's mission to deliver proactive care to seniors by supporting the care team and ensuring a high-quality patient experience. It operates in a fast-moving, mission-driven environment focused on improving outcomes for older adults.

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Required Skills

Phone Support
Email Support
Chat Support
Technical Troubleshooting
Appointment Scheduling
Patient Education
Follow Up
Issue Escalation
Zendesk
Healthcare Advocacy

+7 more

About Cadence Solutions

cadence.care

Cadence is a remote patient monitoring company that delivers scalable chronic disease management to improve health outcomes and generate financial ROI. Their solution combines connected devices, data analytics, and clinician‑led care pathways to continuously monitor patients, reduce hospitalizations, and drive better clinical outcomes. Cadence partners with health systems, payers, and employers to implement turnkey RPM programs at scale, and its model has been validated by the New England Journal of Medicine Catalyst. Providers choose Cadence for its integrated technology, clinical workflows, and measurable return on investment.