Aviary Health
A Live Chat Support Agent is a fully remote contractor who serves as an initial point of contact for individuals seeking to improve their heart health within a mission-driven telemedicine organization. The role supports the Enrollment Operations team by representing the program with clear, empathetic communication and helping ensure a positive patient experience. It contributes to a broader effort to reduce the impact of heart disease through evidence-based care and remote wellness programs.
Aviary Health (formerly Recora) is a virtual care company that helps health systems scale clinical service lines through a combination of AI-powered workflows, intelligent automation, and expert clinical staffing. Its platform supports cardiac rehabilitation, intensive cardiac rehab, pulmonary rehab, and chronic care management, covering everything from patient enrollment and EHR integration to revenue operations and outcomes tracking. Aviary Health partners with health systems and medical groups to expand access to evidence-based care while improving patient engagement, closing care gaps, and reducing costs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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