Patient Success Advocate - Weekends

Cadence Solutions(18 days ago)

RemoteFull TimeMedior$40,000 - $44,000Patient Success

About this role

A Patient Success Advocate at Cadence Health supports patients and partners enrolled in the company’s remote monitoring programs, helping advance Cadence’s mission to deliver proactive care to seniors. The role is part of a technology-enabled clinical care model that extends primary care reach and improves outcomes for patients with chronic conditions. This position is remote and includes scheduled weekend coverage.

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Required Skills

Multi-Channel Support
Customer Service
Patient Education
Troubleshooting
Zendesk
Remote Monitoring
Escalation
Appointment Scheduling
Metrics Tracking

About Cadence Solutions

cadence.care

Cadence is a remote patient monitoring company that delivers scalable chronic disease management to improve health outcomes and generate financial ROI. Their solution combines connected devices, data analytics, and clinician‑led care pathways to continuously monitor patients, reduce hospitalizations, and drive better clinical outcomes. Cadence partners with health systems, payers, and employers to implement turnkey RPM programs at scale, and its model has been validated by the New England Journal of Medicine Catalyst. Providers choose Cadence for its integrated technology, clinical workflows, and measurable return on investment.