Patient Success Specialist
Natera(5 days ago)
About this role
A Patient Success Specialist supports patients throughout their journey by assisting with inquiries, handling communication through calls and live chats, and collaborating with internal teams to enhance service delivery. They play a vital role in ensuring a positive patient experience, focusing on non-billing matters.
Required Skills
- Customer Service
- Communication
- CRM
- Organization
- Empathy
- Problem Solving
- Team Collaboration
- Attention to Detail
- Multitasking
- Languages
About Natera
natera.comWP Rocket is a premium WordPress performance plugin that speeds up websites through page caching, browser caching, and advanced file optimizations. It offers features like CSS/JS minification and concatenation, deferred or delayed JavaScript execution, image lazy loading, cache preloading, database cleanup, and CDN integration. Built for both non‑technical site owners and developers, WP Rocket emphasizes a simple dashboard and one‑click settings while remaining compatible with ecommerce and multisite setups. The company focuses on regular updates, documentation, and support to improve Core Web Vitals and overall user experience.
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