Portuguese Game Changer - Customer Service

Philip Morris International(1 year ago)

Cairo, EgyptOnsiteFull TimeJunior$56,968 - $76,494 (estimated)Customer Service

About this role

The Portuguese Game Changer - Customer Service role supports Portuguese-speaking customers by handling inquiries and facilitating purchases via inbound/outbound calls and online channels. The position focuses on processing customer orders, delivering product and billing information, and providing basic customer support. The role is based in Cairo, Egypt and supports sales and service operations for the assigned program.

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Required Skills

Sales
Customer Service
Communication
Negotiation
Multitasking
PC Navigation
Billing
Empathy
Teamwork
Attention To Detail

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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