Hims
The Patient Support Associate provides empathetic and high-quality support to patients across Canada within a fast-paced telehealth environment. This role involves responding to patient inquiries via email and chat, navigating customer service platforms, and serving as a subject matter expert on company products. The position requires collaboration with the Support and Operations team to enhance the patient journey and drive continuous improvement.
Headquarters
San Francisco, California, United States
Company Size
501-1000 employees
Founded
2017
Hims is a direct-to-consumer telehealth and wellness brand offering discreet online access to healthcare products and services, with a focus on men’s health, hair loss, skincare, and sexual wellness. Via an online platform and telemedicine consultations, it provides prescription medications (where legally available) and over-the-counter wellness products delivered to customers’ homes. The company emphasizes affordability, convenience, and privacy, aiming to simplify access to treatment and reduce stigma around common health concerns. Hims also complements its men's health offerings with Hers, its sister brand for women's health, extending its telehealth model to a broader audience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hims.
Hims didn’t post a salary, so this is our estimate from similar listings.