geode
The Patient Support Specialist resolves inbound patient requests regarding billing and appointment scheduling within a multi-channel environment. This role involves coordinating with insurance carriers to address billing inquiries and maintaining strict confidentiality in accordance with HIPAA regulations. The successful candidate will support a rapidly growing mental health provider by ensuring timely responses and meeting departmental performance goals.
Headquarters
Chicago, Illinois, United States
Company Size
51-200 employees
Founded
2021
Geode Health is a mental healthcare company that provides expert psychiatry, talk therapy, and advanced treatments such as TMS and Spravato (esketamine) both in-person and online. They offer same-week appointments and work with most major insurance plans, serving patients across multiple U.S. states. Their care model is evidence-based and tailored to address conditions including depression, anxiety, ADHD, trauma, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for geode.
11% below the average for this role
Patient Support Representative
GetixHealth
Patient Support Specialist
Genfinity
Patient Support Operator (Part-Time) On-site
CenterWell Senior Primary Care
Patient Registration and Billing Coordinator
East Tennessee Children's Hospital (ETCH)
Patient Access Representative - Cancer Center
Geisinger
Patient Call Center Representative
communicationtechnologyservices