Genfinity
This role serves as the primary point of contact for patients and caregivers, providing support for scheduling, appointment management, billing inquiries, medication follow-ups, and urgent healthcare needs. The position ensures a seamless patient experience through effective communication, accurate documentation, and collaboration with clinical teams while maintaining HIPAA compliance and high-quality customer service. The role involves handling inbound calls, triaging patient inquiries, and working collaboratively with care teams to support ongoing patient care.
Headquarters
Ortigas Po, Metro Manila, Philippines
Company Size
501-1000 employees
Founded
2016
Genfinity is a consultancy focused on GIC (Global In-house/Capability Center) enablement and delivering global solutions for specialized services workforces. They help organizations design and stand up global delivery models through workforce strategy, operational design, transition support, and technology enablement. Genfinity emphasizes talent sourcing, process optimization, governance and sustainable operating practices to address pressures on specialized services teams. Their services support enterprises looking to centralize or scale global service delivery while improving efficiency, compliance and talent outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Genfinity.
Genfinity didn’t post a salary, so this is our estimate from similar listings.
7% above the average for this role
Patient Support Specialist
geode
Care Coordination Support Specialist / Patient Care
PM Consulting
Care Coordination Support Specialist / Patient Care
PM Consulting
Care Coordination Support Specialist / Patient Care
PM Consulting
Virtual Client Representative
Nuvant Consulting Group
Virtual Client Representative
Nuvant Consulting Group