Patient Support Supervisor
Shields Health Solutions(12 days ago)
About this role
A Patient Support Supervisor at Shields Health Solutions leads and supports a portion of the Patient Support Center to ensure patients receive timely medication access and high-quality care. The role involves frontline supervision, coaching, performance management, and coordination with clinical and pharmacy partners across hospitals and clinics. The supervisor also supports hiring, training, audits, and workflow improvements.
Required Skills
- Leadership
- Coaching
- Performance Management
- Project Management
- Communication
- Microsoft Excel
- EMR Systems
- Pharmacy Systems
- Training
- Organization
+4 more
Qualifications
- CPhT
- State Pharmacy Technician Registration
- High School Diploma / GED
- Bachelor's Degree (Preferred)
- Leadership Training (Preferred)
About Shields Health Solutions
shields.comShields Health is a family‑owned provider of diagnostic imaging and outpatient surgery with the largest network of medical imaging and treatment facilities in New England, operating more than 50 ACR‑accredited locations across New Hampshire, Maine, and Massachusetts. They offer MRI (including high‑field open‑bore, MR arthrogram, and breast MRI), PET/CT, and outpatient surgery services with an emphasis on patient comfort, advanced technology, and affordability. Shields also runs Shields ProCare, an imaging equipment maintenance and service business supporting its clinical operations. The company prioritizes provider expertise and an improved patient experience through cutting‑edge equipment and convenient access.
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