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Patient Support Supervisor at Shields Health Solutions - ApplyBlast

Patient Support Supervisor

Shields Health Solutions

3 months ago

3.9 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

The Patient Support Supervisor leads a team of Patient Support Associates to ensure medication adherence, prior authorization, and financial assistance for patients. This role manages day‑to‑day operations, coaching, performance management, and workflow coordination across remote and on‑site locations, while maintaining service level metrics and compliance.

Responsibilities

Lead and manage Patient Support team to meet service level goals
Oversee medication adherence and prior authorization processes
Coordinate training, hiring, and performance management for team members

Skills

Qualifications

Certified Pharmacy Technician (CPhT)State Pharmacy Technician Registration

About Shields Health Solutions

shieldshealthsolutions.com

Headquarters

Stoughton, Massachusetts, United States

Company Size

501-1000 employees

Founded

2012

View Profile

Shields Health Solutions is a leading specialty pharmacy solutions provider that partners with health systems nationwide to accelerate patient access to specialty medications and improve clinical and financial outcomes. They deliver integrated pharmacy services—combining pharmacy operations, patient access and support, care coordination, and partnership models—to streamline treatment initiation, adherence, and revenue capture for health systems. Shields emphasizes measurable outcomes and growth for provider organizations through scalable operational support, technology, and analytics, under the banner "Elevating Specialty Pharmacy."