Payment Processing Coordinator
Convera(5 days ago)
About this role
A Banking Payments Investigator at Convera is responsible for resolving payment inquiries from customers and banking partners, ensuring compliance with SLAs and KPIs. The role involves maintaining relationships with stakeholders and facilitating the investigation and resolution of payment issues within a global cross-border payments environment.
Required Skills
- Banking
- Payment Methods
- FX Markets
- Communication
- Data Entry
- Reconciliation
- Relationship Management
- Investigation
- Payment Processing
- Standard Work Sheets
About Convera
convera.comConvera is a global FX and cross-border payments specialist that helps more than 26,000 businesses manage foreign‑exchange risk and streamline international receipts and payments. The company combines payment rails, hedging and treasury solutions to secure more value in every cross‑border transaction and reduce exposure to currency volatility. Convera serves corporates and institutions with a technology‑driven platform, global network, and compliance capabilities to simplify multi‑currency flows and improve operational efficiency.
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