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Payment Support Specialist at Jobgether - ApplyBlast

Payment Support Specialist

Jobgether

4 days ago

Remote

Full Time

Medior

0 applicants

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About this role

The Payment Support Specialist provides high-quality customer assistance through email, live chat, and ticketing systems, focusing on resolving payment-related inquiries and troubleshooting transaction issues. The role involves collaborating with technical teams to investigate incidents, documenting user feedback to improve products, and maintaining accurate records within CRM systems. This position requires strong analytical skills and proficiency in English and Russian to support users in a fast-paced fintech environment.

Responsibilities

Deliver high-quality customer assistance through email, live chat, and ticketing systems
Handle payment-related inquiries and resolve transaction status issues
Analyze customer issues and collaborate with technical teams to resolve complex problems

Skills

About Jobgether

jobgether.com

Headquarters

Brussels, Belgium

Company Size

11-50 employees

Founded

2020

View Profile

Jobgether is a remote job platform and career tool designed specifically for senior professionals with 10+ years of experience. It uses AI-powered matching to surface relevant remote and flexible roles, providing match scores, CV review, LinkedIn optimization, and one-click auto-apply. The platform also offers networking guidance and career coaching to help experienced professionals improve their positioning and land the right opportunities faster.