Payments Support Specialist
Tekmetric(18 days ago)
About this role
Tekmetric is a cloud-based platform that helps auto repair shops run operations, secure payments, and engage customers. The Payments Support Specialist role supports Tekmetric’s payments product, helping ensure smooth payment operations and positive merchant experiences. This position sits within the company’s support organization and contributes to platform reliability and customer satisfaction.
Required Skills
- Payments
- Troubleshooting
- Chargebacks
- Stripe
- Zendesk
- HubSpot
- Documentation
- Communication
- Escalation
- Underwriting
About Tekmetric
tekmetric.comTekmetric is a cloud-based shop management platform for automotive repair shops that centralizes workflow, scheduling, estimates, and customer communications. The software includes digital inspections, inventory and parts management, integrated payments and invoicing, marketing tools, and reporting/analytics to help shops boost efficiency and revenue. Built for independent repair shops and service centers, Tekmetric connects with parts suppliers, accounting tools and payment providers to give owners visibility into technician productivity and shop performance.
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