Payment Operations Agent
Skillz Inc.(1 month ago)
About this role
The Payment Operations Agent at Skillz is responsible for supporting the company’s payment integrity by managing dispute lifecycles and helping protect the business from financial loss and fraud. The role works closely with Payments, Fraud, and Legal teams to maintain dispute thresholds, reporting, and case quality. Skillz is a publicly-traded mobile eSports platform headquartered in Las Vegas that emphasizes impact, collaboration, and comprehensive onsite benefits.
Required Skills
- Chargebacks
- Zendesk
- Fraud Analysis
- Dispute Resolution
- Representments
- Evidence Documentation
- Data Reporting
- Auditing
- Payments
- Payment Processors
+7 more
About Skillz Inc.
skillz.comSkillz is a mobile-first competitive gaming platform that connects millions of players through skill-based tournaments and head-to-head matches. It provides an SDK and backend services for game developers to add matchmaking, anti-cheat, leaderboards, payment processing and monetization (including cash-prize and virtual-currency competitions). Players use Skillz’s marketplace to discover and compete in casual and esports-style games for prizes, while developers monetize via entry fees, ads and in‑app purchases. The company positions itself as a turnkey “home of competition” for social and competitive mobile gaming.
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