People Operations Associate - Fixed Term

Kraken(1 month ago)

RemoteTemporaryJunior$39,692 - $54,545 (estimated)People

About this role

The People Operations Associate at Kraken serves as the initial point of contact for HR-related inquiries, providing customer service and triaging complex questions to appropriate teams. This role involves managing service desk support, auditing the hiring process in Workday, maintaining data integrity, and supporting various HR projects. The Associate will utilize tools such as Jira and Confluence to help ensure adherence to service level agreements and keep internal documentation up to date. The position is fully remote and offered on a fixed-term six-month contract.

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Required Skills

HR Support
Customer Service
Ticket Management
Data Integrity
Process Documentation
HR Trends
Project Support
Administrative Experience
Workday
Jira

+9 more

About Kraken

www.kraken.com

Kraken is a leading global cryptocurrency exchange that provides a platform for trading a wide variety of digital assets, including Bitcoin, Ethereum, and many others. Established in 2011, Kraken is known for its strong security measures, robust market liquidity, and user-friendly interface. The exchange offers advanced trading features, margin trading capabilities, and educational resources to support both novice and experienced traders. With a commitment to compliance and regulatory transparency, Kraken has established itself as a trusted choice for cryptocurrency enthusiasts and investors.