People Systems Analyst
Intercom(14 days ago)
About this role
The People Systems Analyst at Intercom is part of the Enterprise Systems team supporting the company’s HR technology stack and people systems. The role focuses on enabling scalable HR operations, improving HR data and reporting capabilities, and partners closely with HR and IT stakeholders. This position reports to the Manager of People Systems within a fast-growing AI customer service company.
Required Skills
- Workday
- HRIS
- Reporting
- Data Integrity
- Integrations
- Payroll
- Benefits
- Security
- Troubleshooting
- Project Management
+2 more
Qualifications
- Workday Certification
About Intercom
intercom.comIntercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.