Per Diem Member Services Specialist-PACE Program

The Per Diem Member Services Specialist-PACE Program serves as the primary point of contact for Hope PACE, handling administrative duties, triaging phone calls, and managing patient care data. This role involves coordinating with the interdisciplinary team to support participant care plans and ensuring effective communication for 24-hour care delivery. The specialist also manages referrals, maintains statistical data, and provides customer service to internal and external stakeholders.