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Pharmacy Specialist at BlueCross BlueShield of Tennessee - ApplyBlast

Pharmacy Specialist

BlueCross BlueShield of Tennessee

3 months ago

3.7 on Glassdoor

Remote

Full Time

Junior

1 applicant

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About this role

The Pharmacy Specialist supports the Senior Care Outreach and Retention team by serving as a primary point of contact for members navigating pharmacy and healthcare needs. The role focuses on medication adherence and member education through inbound and outbound phone interactions, documenting interactions and collaborating with internal teams to improve member experience and health outcomes.

Responsibilities

Review and maintain pharmacy information for customers
Conduct outbound educational calls on medication adherence
Motivate members to refill prescriptions and coordinate care
Handle customer service inquiries via telephone
Document interactions and collaborate with internal teams

Skills

Qualifications

Certified Pharmacy Technician (PTCB or NHA)

About BlueCross BlueShield of Tennessee

bcbst.com

Headquarters

Chattanooga, Tennessee, United States

Company Size

5001-10000 employees

Founded

1945

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Learn more about BlueCross BlueShield of Tennessee (BCBST) health insurance and the medical, dental and vision plans we offer for employers, individuals and families.