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Pharmacy Technician at Rightway - ApplyBlast

Pharmacy Technician

Rightway

1 month ago

3.5 on Glassdoor

Dallas, Texas, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Pharmacy Technician role on the Rightway Operations team serves as the first point of contact for members, providers, and pharmacies, handling inquiries via phone, chat, and email about benefits, prior authorizations, claims, and clinical program enrollment. The position requires documenting interactions, supporting network pharmacies, and assisting clinical pharmacists while delivering empathetic, concierge‑level service.

Responsibilities

Serve as primary point of contact for members, providers, and pharmacies across multiple channels
Assist network pharmacies in processing prescription claims and ensure accuracy
Document interactions and resolve issues using AI‑enabled tools

Skills

Qualifications

National Pharmacy Technician Certification (PTCB or NHA)Associate's degreeBachelor's degree

About Rightway

rightwayhealthcare.com

Headquarters

New York, New York, United States

Company Size

201-500 employees

Founded

2017

View Profile

Rightway Healthcare is a technology-enabled clinical care navigation and benefits company that helps employers and health plans connect members with high-quality, cost-effective care. It pairs clinician-led navigation with a transparent, outcomes-focused pharmacy benefits management (PBM) offering to simplify access, reduce unnecessary spend, and improve medication and treatment decisions. Rightway’s platform combines data-driven insights, care teams, and digital tools to personalize guidance, coordinate referrals, and drive better clinical and financial outcomes.