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commonwealthbankofaustralia.com
The role leads and manages the Workforce Planning and Real‑Time Support teams for Direct Channels customer contact centres, overseeing forecasting, scheduling, budgeting and capacity planning to ensure high‑quality customer experiences. Reporting to the Executive Manager Workforce Management, the manager provides thought leadership, drives optimisation strategies and leverages technology to improve performance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for commonwealthbankofaustralia.com.
commonwealthbankofaustralia.com didn’t post a salary, so this is our estimate from similar listings.
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