Platform Administrator (Zendesk)
fairphone
About this role
Fairphone is seeking a Platform Administrator responsible for the Zendesk customer experience infrastructure, focusing on platform health, automation, and system optimization. The role involves managing technical architecture, scripting automation with Python, and supporting AI and data ecosystems to ensure a stable, scalable platform.
Skills
Qualifications
About fairphone
fairphone.comFairphone is a Dutch social enterprise that designs and sells modular smartphones built for longevity, repairability, and reduced environmental and social impact. Its devices prioritize responsibly sourced and conflict-minimized materials, easily replaceable components, and long-term software support; the company also sells spare parts, accessories, and repair guides to help extend product lifespans. Beyond direct sales through its online shop, Fairphone works to improve supply-chain transparency, labor conditions, and circular-economy practices through partnerships, advocacy, and community engagement.
About fairphone
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for fairphone.
Salary
$66k – $88k
per year