Empower.na
Empower is seeking a Senior Zendesk Administrator to update and maintain the Zendesk platform as the Customer Experience organization scales. This hands-on role involves designing skills-based and predictive routing, configuring Zendesk AI agents, and ensuring the instance aligns with the latest Zendesk capabilities. The position requires close collaboration with CS leadership, Support Ops, and Engineering to support the company's growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Empower.na.