Platform Architect, Contact Center (UK)
Zendesk(10 days ago)
About this role
Zendesk seeks a seasoned Senior Platform Architect to lead the design and implementation of scalable customer service solutions utilizing contact center technologies like Zendesk, Amazon Connect, and AWS. The role involves strategic technical leadership, solution architecture, and collaboration with partners to enhance customer interactions and operational efficiency.
Required Skills
- Zendesk
- Amazon Connect
- AWS Lambda
- API Gateway
- DynamoDB
- S3
- AWS
- Solution Architecture
- Contact Center
- Automations
About Zendesk
zendesk.comDiscover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.
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