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© All Rights Reserved. ApplyBlast.com
BrightEdge
The Platform Support Specialist will support users and creators on a growing digital platform by resolving account, access, feature, and transaction-related issues. This hands-on role involves troubleshooting technical problems, maintaining support resources, and providing actionable feedback to internal teams to improve the overall user experience. The specialist will work closely with the Platform Support Lead and collaborate with QA, Engineering, Product, and Trust & Safety teams to ensure a reliable and safe platform.
Headquarters
Foster City, California, United States
Company Size
501-1000 employees
Founded
2007
BrightEdge is an enterprise SEO and AI Search platform that helps brands grow traffic, revenue, and visibility across Google Search, AI Overviews, ChatGPT, Perplexity, and other emerging search experiences. Its unified platform combines keyword research, on-page optimization, content creation, site auditing, competitive tracking, and AI-powered AEO workflows—enabling teams to win in both traditional and AI-driven search. BrightEdge's proprietary AI capabilities, including Copilot, Autopilot, and AI Hyper Cube, automate optimizations and surface actionable insights across SEO and answer engine optimization at enterprise scale.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BrightEdge.
BrightEdge didn’t post a salary, so this is our estimate from similar listings.
27% below the average for this role
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