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Player Support Representative / Email Support - Talent Pooling at Side - ApplyBlast

Player Support Representative / Email Support - Talent Pooling

Side

3 months ago

3.3 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Player Support Representative provides email assistance to gamers, handling inquiries and issues related to gameplay and account management. Working remotely from the Philippines, the role is part of a talent pool that supplies flexible support resources as needed. The position focuses on delivering high‑quality customer service and maintaining player satisfaction.

Responsibilities

Respond to player inquiries via email
Troubleshoot and resolve game-related issues
Document and track support tickets
Collaborate with development and QA teams
Maintain and update the support knowledge base

Skills

About Side

side.com

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2017

View Profile

Side is a real estate brokerage platform that partners with top-performing agents and teams, providing the brokerage infrastructure and support they need to build and scale independent, locally branded practices. It combines technology (CRM, transaction management, data and analytics), marketing, recruiting, compliance and back‑office services to streamline operations and grow production. Positioned as an alternative to traditional brokerages and franchises, Side emphasizes agent autonomy while offering centralized resources, business advisory, and optional access to capital.