Player Support Specialist
Peak
About this role
The Player Support Specialist is part of the Customer Experience team, acting as the primary link between players and product development teams. The role focuses on managing ongoing support for mobile casual games and maintaining strong relationships with a large player base. It involves working in compact, autonomous teams within a fast-paced, collaborative environment. The position also contributes insights from player feedback to help shape product decisions and improve overall player satisfaction.
Skills
Qualifications
About Peak
peak.comPeak (Peak Oyun Yazılım ve Pazarlama A.Ş.), founded in 2010 by Sidar Şahin, is a Turkish mobile games developer and publisher. The company creates and operates popular casual puzzle titles — including hits like Toon Blast and Toy Blast — with a focus on live-ops, data-driven design, and global distribution. Peak emphasizes a player-first mindset and a team culture of autonomous, impact-driven squads that prioritize continuous exploration, progress, and growth.
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About Peak
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Peak.
Salary
$57k – $76k
per year