PMS Complaint Handling Manager
Philips(1 month ago)
About this role
The PMS Complaint Handling Manager leads the post-market surveillance complaint handling function within a health technology / medical device organization, ensuring patient safety and adherence to regulatory and quality standards. The role focuses on maintaining effective complaint processing, reporting, and management review processes while representing the complaints function across the business. It contributes to organizational performance through data-driven insights and continuous improvement.
Required Skills
- Complaint Management
- Vigilance Reporting
- People Management
- Postmarket Surveillance
- QMS
- CAPA
- Continuous Improvement
- Budget Management
- Regulatory Compliance
- Risk Management
+3 more
Qualifications
- Bachelor's Degree in Medical Sciences, Healthcare Management, Industrial Engineering or Equivalent
- Master's Degree Preferred in Biomedical Engineering, Quality Assurance, Regulatory Affairs or Equivalent
About Philips
philips.comLearn more about Philips and how we help improve people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting.
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