Policy Service Officer I
DigitalOcean(1 month ago)
About this role
The role involves providing customer service through phone calls, addressing inquiries from customers, underwriters, and agencies regarding products, processes, and policies. It includes operating a switchboard to connect callers appropriately and resolving billing questions promptly while ensuring compliance with regulatory standards and internal policies.
Required Skills
- Customer Service
- Billing Inquiries
- Regulatory Compliance
- Problem Solving
- Administration Skills
Qualifications
- Bachelor's Degree
About DigitalOcean
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