LastPass
The Portfolio Customer Success Manager guides engagement for key customers worldwide, driving adoption, retention, and growth by shaping the customer experience. This mid-level role partners with Sales, Renewals, and internal teams to orchestrate onboarding, support executive engagement, and translate technical capabilities into business outcomes. The position leverages data and customer health metrics to mitigate risk and capitalize on opportunities while fostering lasting loyalty.
Headquarters
Boston, Massachusetts, United States
Company Size
501-1000 employees
Founded
2008
LastPass is a password manager and secure access platform that helps individuals and businesses generate, store, and autofill strong credentials in an encrypted vault across all devices and browsers. Beyond password management, it offers shadow IT visibility, AI governance, and SaaS monitoring to give organizations control over the apps and AI tools employees use, alongside features like multifactor authentication, single sign-on, and integrations with 1,200+ apps. Available in personal, families, teams, and business plans, LastPass provides centralized admin controls and tools to reduce security risk and streamline access management.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for LastPass.
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