Portfolio Value Partner
Totango
About this role
Totango is seeking a Portfolio Value Partner to manage a high-volume portfolio of SMB and digitally supported customers, ensuring they realize value from the platform while navigating renewals and fostering growth. The role involves building relationships, operationalizing customer success strategies, and contributing to evolving processes in a fast-paced environment.
Skills
Qualifications
About Totango
totango.comTotango is an agile customer success software platform that helps SaaS companies design, run, measure, and scale customer journeys to retain and grow customers. It centralizes customer data, applies analytics and health scoring, and automates playbooks and workflows to surface risks and expansion opportunities. Totango integrates with product, CRM, and billing systems and provides segmentation and reporting so customer success, sales, and product teams can coordinate onboarding, adoption, renewal, and expansion efforts.
About Totango
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
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Salary
$70k – $85k
per year