PayTrace
The POS Technical Support Specialist II provides direct technical support for Simphony and Micros Res3700 POS systems, focusing on merchant hardware configuration, deployment, and inventory management. This role ensures world-class service by resolving technical questions related to hardware, software, and networking while escalating complex issues as needed. The position requires a blend of call center support experience and strong customer service skills to maintain accurate records and assist with hardware swaps.
Headquarters
Spokane, Washington, United States
Company Size
51-200 employees
Founded
2004
We're the B2B payment experts, helping merchants build better, more reliable payment solutions that lower the cost of accepting credit cards and electronic checks. Learn more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PayTrace.
29% below the average for this role