PayTrace
The Customer Retention Representative is responsible for retaining and expanding business within the current merchant base through strategic outreach and inbound closure calls. This role focuses on resolving outstanding issues, educating merchants on value propositions, and maximizing customer loyalty and growth for North. The position requires a driven individual with strong rapport-building and decision-influencing skills in a competitive, results-oriented environment.
Headquarters
Spokane, Washington, United States
Company Size
51-200 employees
Founded
2004
We're the B2B payment experts, helping merchants build better, more reliable payment solutions that lower the cost of accepting credit cards and electronic checks. Learn more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PayTrace.
50% below the average for this role