Pre-sales Engineer
SHIELD
About this role
A Pre-sales Engineer at SHIELD will serve as a technical expert and trusted advisor for clients using the company’s device-first risk AI platform. The role focuses on supporting clients through pre- and post-sales processes, including implementation, onboarding, and proof-of-concepts, while strengthening long-term customer relationships. The position collaborates across internal teams to deliver tailored demos, troubleshooting, and product adoption guidance.
Skills
Qualifications
About SHIELD
shield.comSHIELD is a device-first fraud intelligence and detection platform designed to safeguard digital businesses from various forms of cyber threats, including account takeovers, collusion fraud, bot attacks, and the creation of fake accounts. Utilizing real-time AI-powered device and behavioral intelligence, SHIELD empowers companies to establish trust and secure their web and mobile applications. Founded in 2008, the company operates globally, with offices in Singapore, Bengaluru, and Los Angeles, providing advanced solutions that enhance security and mitigate risks in digital environments.
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About SHIELD
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for SHIELD.
Salary
$86k – $114k
per year